What is Access Control in Siebel CRM???
- a set of Siebel application mechanism that controls user access in data and application navigation
- each screen in Siebel application represents a functionality of an organization and each view in the screen provides different kinds of access to the data
- access control ensures the business and security needs
Let consider an organization has three functionality teams such as sales, service and marketing, and each of the functionality team has two sub divisions to take care of south and north region (explained in the above picture), here sales/service/marketing team has their own job roles and functionalities. Among all these functionality the south and north team do have data access for respective region and restricted to access other region data, where as the functionality head team for south and north team can able to view and access both region same functionality data, meanwhile the headquarters team can able to access all functionality and all region data. This architecture in Siebel is achieved with Access Control mechanism
What are Access Control Elements in Siebel CRM???
View-Level Access Control
- enables users to access only the assigned views in the application
- from the above example, we can say sales people able to access only sales related views (web pages) and similarly for service and marketing team
Record-Level Access Control
- ensures the hierarchy in accessing the data
- from the above example, we can say sales north team can access only north region data and sales south team can access only south region data, but sales head team can access both north and south region data
Business Components and Data Access
- using applet/view properties or business component view mode to control the data access
- from the above example, marketing team people may have access to view data from sales functionality to increase marketing but with limited access like only viewing permission, it ensures the data security process
As described in the above picture,
- responsibilities provide access to views
- the data records visible to a user on a view are determined by the type of access control that applies to the data by the business component view mode, and view/applet visibility properties
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