What is Siebel CRM???
the world's most complete CRM solution, was developed by Siebel Systems, Inc. 1990's and now owned by Oracle Corporation. With CRM solutions tailored to the specific needs of more than 20 industries, Siebel provides predictive analytics capabilities that deliver real-time intelligence, greater flexibility and a lower total cost of ownership, can be implemented as on-premise and on-demand. Siebel CRM enables Company's businesses to maximize the growth from top to bottom line and deliver exceptional experiences to their customers across all channels, touch-points, and devices
who prefers Siebel...
Companies with huge customer base and expect regular interaction between Customer & Company, are prefers to deploy Siebel CRM application.
Telecommunications/Banking/Automobile sectors having a huge customer base and product informations. Customers keep communicating Companies on regular basis and Companies also needs to provide new offers/products to gain/retain customers. Siebel CRM manages the Customer base effetively and offers to keep track/process the customer requests, also provides ease way to implement the new offers/products/changes in rules.
On-premises/Cloud???
Companies have the option to deploy Oracle Siebel CRM as an on-premise or on-demand solution.
Companies with huge customer base prefers Siebel CRM to be installed in On-premises and small/mid range companies are prefer for cloud based with monthly/yearly subscriptions
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